@php
    $isPatient = ($recipientType ?? '') === 'patient';
    $greetingName = $isPatient
        ? ($appointment->patient_name ?? 'Patient')
        : ($appointment->doctor_name ?? 'Doctor');

    $bookingRef = $appointment->booking_reference ?? $appointment->id ?? '';
    $newStatus = $appointment->status ?? '';
    $oldStatusText = !empty($oldStatus ?? '') ? $oldStatus : null;

    $date = $appointment->appointment_date ?? null;
    $time = trim(($appointment->start_time ?? '') . ' - ' . ($appointment->end_time ?? ''));
    $mode = $appointment->consultation_mode ?? null;
    $reason = $appointment->cancellation_reason ?? null;
@endphp

<div style="font-family: Arial, sans-serif; color:#111827; line-height:1.5;">
    <p>Hi {{ $greetingName }},</p>

    <p>
        Your appointment status has been updated{{ !empty($bookingRef) ? ' for Booking ID ' . $bookingRef : '' }}.
    </p>

    <table cellpadding="6" cellspacing="0" border="0" style="border-collapse:collapse; width:100%; max-width:640px;">
        @if(!empty($oldStatusText))
            <tr>
                <td style="border:1px solid #e5e7eb; width:180px;"><strong>Previous Status</strong></td>
                <td style="border:1px solid #e5e7eb;">{{ $oldStatusText }}</td>
            </tr>
        @endif
        <tr>
            <td style="border:1px solid #e5e7eb;"><strong>New Status</strong></td>
            <td style="border:1px solid #e5e7eb;">{{ $newStatus }}</td>
        </tr>
        @if(!empty($date))
            <tr>
                <td style="border:1px solid #e5e7eb;"><strong>Date</strong></td>
                <td style="border:1px solid #e5e7eb;">{{ $date }}</td>
            </tr>
        @endif
        @if(!empty($time) && $time !== '-')
            <tr>
                <td style="border:1px solid #e5e7eb;"><strong>Time</strong></td>
                <td style="border:1px solid #e5e7eb;">{{ $time }}</td>
            </tr>
        @endif
        @if(!empty($mode))
            <tr>
                <td style="border:1px solid #e5e7eb;"><strong>Mode</strong></td>
                <td style="border:1px solid #e5e7eb;">{{ $mode }}</td>
            </tr>
        @endif
        @if(!empty($reason))
            <tr>
                <td style="border:1px solid #e5e7eb;"><strong>Note</strong></td>
                <td style="border:1px solid #e5e7eb;">{{ $reason }}</td>
            </tr>
        @endif
    </table>

    <p style="margin-top:16px;">
        Thanks,<br>
        {{ config('mail.from.name') }}
    </p>
</div>